At 788wan, the privacy and security of every registered player's personal information is treated as a fundamental obligation — not an afterthought. This Privacy Policy sets out exactly what data we collect from players across Karachi, Lahore, Islamabad, Faisalabad, and beyond, how we use it, who we share it with, and the rights you hold over your own information.
These six principles form the foundation of how 788wan approaches data privacy across every touchpoint on the platform.
788wan only collects personal data that is strictly necessary for the purposes described in this policy. We do not collect data speculatively or for purposes we cannot clearly justify. If we do not need it, we do not ask for it.
Every layer of the 788wan platform is built with security as a primary consideration. From 256-bit SSL encryption on all transactions to strict internal access controls, your data is protected at every point in its lifecycle.
We are upfront about what we collect, why we collect it, and how long we keep it. This Privacy Policy is written in plain, accessible English so that every player — regardless of technical background — can understand their rights and our obligations.
You retain meaningful rights over your personal data at all times — including the right to access it, correct inaccuracies, request deletion, and object to certain types of processing. We honour these rights without unnecessary friction or delay.
788wan does not sell, rent, or trade your personal data to third-party marketing organisations. Data is shared only where strictly required by law, for regulatory compliance, or with carefully vetted service providers operating under binding data protection agreements.
As an internationally licensed gaming platform serving Pakistani players, 788wan maintains data handling practices that meet or exceed the requirements imposed by our gaming licence authority. Compliance is reviewed and updated regularly as regulations evolve.
This Privacy Policy ("Policy") describes how 788wan ("788wan", "we", "us", "our") collects, processes, stores, and protects the personal data of users ("you", "Player", "User") who access the 788wan platform at 788wan.org. By registering an account or continuing to use the 788wan platform, you acknowledge that you have read and understood this Policy and consent to the data processing practices described herein. This Policy should be read alongside our Terms & Conditions.
788wan is an internationally licensed online gaming platform offering sports betting, live casino, slots, and instant games to registered adult players. The platform is accessible at 788wan.org and is operated by the entity holding the applicable international gaming licence under which 788wan is authorised to offer real-money gaming services.
For the purposes of data protection law, 788wan is the data controller in respect of all personal data collected and processed through the platform. This means we are responsible for deciding how and why your personal data is used, and we are accountable for ensuring that processing is carried out lawfully, fairly, and transparently.
788wan collects personal data through several channels: directly from you when you register, deposit, withdraw, or contact support; automatically through your use of the platform; and in limited circumstances from third-party verification and fraud prevention services. The categories of data we collect are set out below.
When you create a 788wan account, we collect the following information:
Before processing withdrawals, and at any point required by our regulatory obligations, 788wan will request the following KYC documentation:
Every deposit and withdrawal processed through your 788wan account generates a transaction record that we retain. This includes: the amount in PKR, the payment method used, the date and time of the transaction, the platform-side transaction reference number, and the outcome (successful, pending, or failed). We do not store complete payment instrument numbers — JazzCash and EasyPaisa mobile numbers are stored in a masked format after initial verification.
788wan logs all wagering activity associated with your account, including: bet placement timestamps, stake amounts in PKR, market selections, odds accepted, settlement outcomes, casino game sessions, game titles played, spin/round durations, and session-level win/loss summaries. This data is used for account management, responsible gaming monitoring, dispute resolution, and regulatory reporting.
When you access 788wan, our systems automatically collect certain technical information, including:
All communications you have with the 788wan support team — whether via live chat, email, or any other support channel — are recorded and retained. This includes the content of your messages, the date and time of communication, and the outcome of any support interaction. Records of communication are retained primarily for quality assurance, dispute resolution, and compliance audit purposes.
788wan uses your personal data for the following purposes:
| Purpose | Categories of Data Used |
|---|---|
| Creating and managing your 788wan account | Registration data, KYC data |
| Processing deposits and withdrawal requests | Registration data, financial transaction data, KYC data |
| Verifying your age and identity | KYC data, registration data |
| Providing sports betting and casino services | Gameplay data, financial transaction data |
| Responsible gaming monitoring and intervention | Gameplay data, financial transaction data, communications data |
| Fraud detection and prevention | Technical data, financial transaction data, KYC data |
| Anti-money laundering compliance | KYC data, financial transaction data, registration data |
| Customer support and dispute resolution | Communications data, gameplay data, financial transaction data |
| Platform security and abuse prevention | Technical data, registration data |
| Sending account-related notifications | Registration data (email, mobile number) |
| Regulatory reporting to licensing authority | KYC data, financial transaction data, gameplay data |
| Platform analytics and performance improvement | Technical data, gameplay data (aggregated and anonymised) |
With your explicit consent at registration, 788wan may send you promotional emails and SMS notifications about bonuses, new games, PSL and cricket betting markets, and other platform offers. You may withdraw this consent at any time by updating your notification preferences in your account settings or by contacting our support team. Withdrawal of marketing consent does not affect your ability to use the platform or receive essential account communications.
788wan processes your personal data under one or more of the following legal bases, depending on the specific processing activity:
Cookies are small text files placed on your device by a website when you visit it. 788wan uses cookies and similar tracking technologies (such as web beacons and local storage objects) to enable platform functionality, maintain your session, and gather analytics data to improve the player experience.
You can manage your cookie preferences at any time through the cookie preference panel accessible in your 788wan account settings or via the consent banner displayed on your first visit. You may also configure your browser to refuse or delete cookies; however, disabling strictly necessary cookies will prevent you from accessing core platform functionality including login and the cashier.
788wan does not sell or rent your personal data to third parties under any circumstances. We share personal data only in the following limited circumstances:
788wan engages carefully vetted third-party service providers who process personal data on our behalf under binding data processing agreements. These include: payment processing partners (JazzCash, EasyPaisa, and banking partners) who facilitate your deposits and withdrawals; KYC and identity verification technology providers; fraud prevention and anti-money laundering screening services; cloud infrastructure and hosting providers; customer support platform providers; and game content suppliers who provide the casino and slot games on the platform. All service providers are contractually prohibited from using your data for their own purposes beyond the specific service they provide to 788wan.
788wan may disclose your personal data to regulatory authorities, law enforcement agencies, courts, or other government bodies where we are required to do so by applicable law, court order, or our obligations under our international gaming licence. Such disclosures will be limited to the minimum data necessary to satisfy the specific legal requirement. Where legally permissible, we will notify you of any such disclosure request.
In the event of a merger, acquisition, or sale of all or substantially all of 788wan's assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via email and a prominent platform notice before your data is transferred and becomes subject to a different privacy policy. You will retain the right to request deletion of your data if you do not wish it to be transferred.
788wan retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes that may arise. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Registration data (active accounts) | Duration of account + 5 years | Legal obligation / contract |
| KYC documents | 5 years from account closure | Anti-money laundering regulations |
| Financial transaction records | 7 years from transaction date | Regulatory / tax compliance |
| Gameplay and betting history | 5 years from account closure | Regulatory / dispute resolution |
| Customer support communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing consent records | 3 years from withdrawal of consent | Legal obligation to demonstrate consent |
| Security and fraud logs | 2 years from log creation | Legitimate interest / security |
| Self-exclusion records | Indefinite (or as required by licence) | Regulatory / responsible gaming |
Once the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to any individual player. Anonymised aggregated data may be retained indefinitely for statistical and platform improvement purposes.
788wan implements a multi-layered security architecture to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our key security measures include:
While 788wan takes all reasonable technical and organisational measures to protect your data, no system can guarantee absolute security. You are encouraged to choose a strong, unique password for your 788wan account and to enable two-factor authentication to maximise your own account security.
Subject to applicable data protection law and the limitations that apply under our regulatory obligations, you have the following rights in relation to your personal data held by 788wan:
The 788wan platform is strictly intended for adults aged 21 years and over. We do not knowingly collect, process, or retain personal data relating to any person under the age of 21. If we become aware that a registered account belongs to a person under this age, we will immediately close the account, forfeit any associated balances, and delete or anonymise the associated personal data to the extent permissible under our regulatory obligations.
If you are a parent or guardian and believe that a person under the age of 21 in your care has registered an account on the 788wan platform, please contact us immediately at [email protected] so that we can take prompt corrective action. We take underage gambling extremely seriously and maintain age verification controls at multiple stages of the registration and withdrawal process precisely to prevent it.
The 788wan platform may contain links to third-party pages or may integrate third-party game content and payment services. This Privacy Policy applies only to data collected and processed by 788wan directly. It does not govern the privacy practices of third-party payment providers such as JazzCash or EasyPaisa, or the game studios whose content is hosted on our platform. We encourage you to review the privacy policies of any third-party service you interact with through or alongside the 788wan platform.
Where 788wan integrates third-party services — such as game content from licensed studios or analytics tools — those providers may place their own cookies or collect limited technical data in accordance with their own privacy policies. 788wan reviews all third-party integrations before deployment and requires that all integrated providers meet minimum data protection standards as a condition of their access to the platform.
788wan may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform features. When a material change is made to this Policy, we will notify registered players by email and by a prominent notice displayed on the platform at least 7 days before the revised Policy takes effect. The "Last Updated" date at the top of this Policy will always reflect the most recent revision.
Your continued use of the 788wan platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this Policy, you must cease using the platform and may request account closure by contacting our support team.
If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how 788wan has handled your personal data, please contact us through the following channels:
We aim to resolve all privacy-related queries and complaints promptly and fairly. If you are not satisfied with our response to a complaint, you have the right to escalate the matter to the relevant regulatory authority overseeing our gaming licence or to the applicable data protection supervisory authority in your jurisdiction.
788wan is committed to resolving privacy concerns without the need for formal escalation wherever possible. Our privacy team operates under a documented complaints-handling procedure with defined response timeframes, and every complaint received is logged, investigated, and responded to in writing.
Your data is protected. Your privacy is respected. Now experience cricket betting, live casino, slots and more — with JazzCash and EasyPaisa deposits in PKR.